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The “Work from Home” measures have not stopped the diligent work behind the scenes on Town and Country Planning Division (TCPD's) respective Transformation projects.

The Automation team responsible for transforming the online Construction Permitting service of TCPD to DevelopTT have been meeting their targets for registration of users. Although staff have been working from home they have continued their registration drive for the DevelopTT system. The team’s efforts have yielded over 2,000 persons registered for the online portal. While the number of applications received via the DevelopTT portal also inches towards the 2,000-mark. In June, the project hit another one of its key targets as DevelopTT was expanded to TCPD’s South Regional Office with the Stamp Duty Exemption Correspondence and Status of Land Correspondence services being made available via the platform for that region. The first SRO user after experiencing DevelopTT stated, “The electronic submission process is easier and simpler.”

 

Meanwhile, the Digitization team reached a major milestone in the project by digitizing over 100,000 TCPD legacy documents. To be exact the team completed the large scale digitization of 100,288 files and application documents as part of Digitization Project, Phase I. This phase covered its North and South Regional Offices. This achievement involved the digital conversion of 1,524 plotting maps; 2,935 subdivision layouts and 95,829 green file applications. Green file applications are for permission to develop land and consist of outline approvals and final permission for planning applications. These files are now part of the Digital Vault that provides reference material to DevelopTT.

Another important Transformation Project is Service Delivery. This team made a big step in their Spatial Planning Guidelines (SPG) for Trinidad and Tobago” project, as well as also completing the re-drafting of all 18 SPGs which will now be reviewed before being officially released to the public.

 

It is also to be noted that the biggest benefits of TCPD’s Transformation/Digitization via the projects Automation: DevelopTT, Digitization of Legacy Files and Service Delivery to stakeholders stated by TCPD executives is, “The external stakeholders will enjoy ease of doing business, timely submissions, feedback and processing, and of course digital authenticators.” Additionally for TCPD’s staff, the digital platform results in paperless submissions, concurrent processing and also allows for accountability and transparency in the approval process.

Town and Country Planning Division’s Transformation began with the launch of Service Delivery in 2017; followed by Automation in 2018 and Digitization Phase I in May 2019. All projects are on target towards the Transformation of a manual system to a digitized delivery that is efficient, transparent and accountable to all stakeholders.